As an emergency physician, I witness a disconcerting trend: patients often present to emergency care with advanced pathology, and their conditions precipitously deteriorated due to delayed intervention. This phenomenon is particularly pronounced among the elderly, who frequently face barriers to timely access to care. The pernicious impact of delayed presentation is starkly evident in scenarios such as evolving cerebrovascular accidents, where prompt recognition and treatment are crucial to mitigate lasting neurological deficits.

In the chaos of a medical emergency, panic can be a formidable obstacle to effective care. Bystanders, though well-intentioned, may inadvertently exacerbate the situation through injudicious movement or delayed transport of the patient. It is imperative to emphasise the critical importance of stabilising the patient’s airway, breathing, and circulation (ABCs) – a fundamental tenet of emergency care that can be initiated immediately, even before hospital arrival.

In this context, I am heartened to note that Kauvery Hospitals has launched the Kauvery SOS button initiative, a pioneering effort to streamline emergency response. This innovative application, accessible via mobile phone, empowers individuals to summon urgent assistance with alacrity, thereby bridging the critical gap between emergency onset and definitive care.

The Kauvery SOS button represents a paradigm shift in emergency response, leveraging ubiquitous mobile technology to expedite care. I strongly encourage the public to familiarise themselves with this invaluable resource, which promises to revolutionise the way we respond to medical crises. By facilitating prompt intervention, we can collectively mitigate the devastating consequences of delayed care and foster a culture of timely, effective emergency response.

Key benefits of the Kauvery Kare SOS facility offered through the Kauvery Kare healthcare app:

  1. Immediate Emergency Access

    • The SOS feature provides one-tap access to emergency medical support, eliminating the need to manually search or dial emergency numbers during critical moments.
    • This will immensely help elderly people living with minimal or no support at home.
  1. Faster Ambulance Dispatch

    • At the touch of a button, the system gets activated, and in no time, it automatically detects your location (via GPS) and helps in quickly arranging the nearest available Kauvery Hospital ambulance to your spot. This helps reduce delays in emergency response time.
  1. Real-Time Medical Guidance

    • You or a bystander can connect directly with a Kauvery emergency medicine doctor through 24/7 video call support, ensuring you receive immediate medical advice while help is on the way. For example, in situations like choking, patients having convulsions may suddenly collapse.
    • Our team can also guide in doing chest compressions in cardiac arrest victims.
  1. Simplified Process in Panic Situations

    • By removing the stress of remembering numbers, communicating details under distress or deciding whom to call, SOS streamlines getting help quickly and efficiently.
The SOS Feature in the Kauvery Kare App
  1. Integrated with Full Healthcare App

    • Although SOS is an emergency feature, it’s part of the broader Kauvery Kare app that also allows appointment booking, consultation management, lab test booking, medical records access, and family health management — making overall healthcare easier to access beyond emergencies.
Kauvery

Android – https://play.google.com/store/apps/details?id=com.telemedkauvery

iOS – https://apps.apple.com/in/app/kauvery-kare/id1558333989

Dr. Ashok N

Dr. Ashok N
Consultant & Clinical Lead – Emergency Medicine,
Kauvery Hospital, Chennai

Kauvery Hospital